What would you do?
I don't know if you all noticed below what I said about Registerfly screwing us out of 300$. Somebody asked me about it and I wanted to expound on it and see what you all would do. I am a bit upset and rather mad about the whole situation.
Let me see if I can make it simple. I want everybody to know what they did.
Alan was using some of their space for one of his sites. He signed up for 5.95 a month payments. We randomly got charged 17.95 (3 month blocks) with no notice at all. At the beginning of this month after I had paid all the bills I saw that they had charged us one payment an luckily we had the money to do so. Then they proceeded to charge us for 18 months of hosting which we owed but there was no notice and of which we had no money for. Alan complained and it turned out that it was a computer glitch that allowed that to happen. We had enough money left in the account for gas and small things until I worked again but the damage had been done by overdraft fees. And before Alan knew this he had gotten gas once (10$) and lunch ($6) and we got charged overdraft fees for those too. We called the bank and explained what was going on and they said that because it wasn't a bank error they weren't responsible for the fees but Registerfly was. So we got back with Registerfly, this process taking weeks and all the while we are racking up overdraft fees and 6$ a day for being overdrawn. Registerfly did refund the payments. When they got back with us about the fees they said "it is our policy not to refund bank charges". So, needless to say we started the month off in the hole and it is Christmas. Not that we spend hundreds of dollars on the kids but 300$ bucks is a lot and we can't pay all of our bills this month. And it will take a good 3 months to get caught up on the late ones now. I am so mad that if I had the money I would hire a lawyer!
What would you all do? What is the possiblity of getting our money back? I mean to some people 300$ is nothing but when I am in danger of getting the heat turned off and creditors start calling wanting their money, that Registerfly caused us not to have, what do I do? It is an awkward thing to explain. So, tell me what you think.
posted by Liz at 9:02 AM - permalink - -
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books i like
Here are some books I suggests if you are looking
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church gets credit if you buy through these links.
In
their Own Way
by Thomas Armstrong
Seven
Times Smarter
by Laurel Schmidt
How
to Talk So Kids Can Learn
by Adele Faber and Elaine Mazlish
Teen Proofing
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